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Alessandro -Sr Customer Success Manager at Zendesk

May 30, 2025
By
Team Tangent

Our Changemakers are Mentors who are supporting the next generation to access opportunities in tech. They make an outsized impact on the lives of our jobseekers through providing career support and short-term mentoring.

Learn why they became a Tangent Mentor 👇

Tell us a bit about yourself and what you're up to now

Brazilian living in the UK for the past 6 years, I'm a non-active economist working in the tech industry for the past decade. Passionate about music, from production to spinning some records on the turntable. Currently I support Zendesk's most strategic customers in the UK&I market.

What was your journey into a career in Tech Sales

My journey in tech began after acquiring experience in building solid and lasting relationships and understanding the importance of customer centricity.

What would you say are the best things about working in Tech Sales

What I enjoy the most is the opportunity to engage with senior stakeholders and the exposition to strategic thinking and how impactful you can be in driving key metrics and business goals with them.

What advice would you give to someone who is just about to start their career in sales

Be curious and aligned with industry trends.

Why did you decide to join Tangent as a Mentor and why should others join as Mentors too

I joined Tangent to give back and support others to develop their skills and broaden their network with someone who is already part of the industry and 'bubble', improving their chances to get to their desired positions.

Ready to make a difference?


A few hours a month, a lifetime of impact. Tangent connects you with aspiring Business Development Reps from socially diverse backgrounds for short-term mentoring and an employee referral.

Sign up to be a Tangent Mentor today 👇

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